UNOPENED PRODUCTSAll returns must be accompanied by a Return Authorization (RA) Code that must be printed on the return label. To obtain your Return Authorization Code, call 877-465-0844 or one of the other contact phone numbers. Packages returned without a valid RA Code will be refused delivery and returned to the customer without a refund. Most unopened products are returnable with these exceptions:
All LifeWave Patch products.
Other unopened products are returnable with a proper RA code and will be refunded if returned within the first 30 (thirty) days of purchase. The credit card or PayPal account used for your purchase will be credited the amount you paid for the product. Shipping charges are not refundable. Return shipping costs are the responsibility of the client.
OPENED PRODUCTSThe above policies apply to opened products except that instead of a refund, store credit will be issued for the amount of the product. Please call for an RA code.
Most of the time, adjustments in the use of the product will help give a person the results they were looking for. This isn't always true, however. In those cases, we want to get you a product that will work for you so offer the store credit.
All returns should be shipped to:
OVitaminPro.com, 1801 E William St. Ste G, Carson City, NV 89701Before you return an item because your applied kinesiologist told you your body doesn't like it, please see the Muscle Testing Supplements article. Of course the decision of what to take or not take is entirely up to you but we want to make sure you have the best information possible to make the best decision for your health. Muscle Testing Supplements